Living & Lifestyle East Africa

Archive for the ‘Services’ Category

Lemon Spa, Masaki, Dar es Salaam

In Beauty, Dar es Salaam, Services, Zanzibar on August 16, 2011 at 22:10

Lemon Spa
Haile Selassie Rd.
(Adjacent to George & Dragon)
Masaki, Dar es Salaam
Tel:       +255-(754)-814 531
             +255-(752)-220 120
Email:   lemonzpa@yahoo.com
(Click here for Lemon Spa menu.)

In the third post of my “Be My Guide to Your East African City” series, I asked about your favorite local spa. I also mentioned that it dawned on me that I had never been to a spa before, having always received my beauty and body treatments in beauty salons or fitness facilities. Shortly after publishing that post, I was graciously invited by Ramona Kashmiri, the owner of Lemon Spa in Masaki, Dar es Salaam, to visit her spa for the first time and sample some of the treatments offered there. Read the rest of this entry »

Need to send a fax in Dar es Salaam?

In Dar es Salaam, Services on May 21, 2010 at 18:46

When did you last send a fax? For me, it’s been 2 years and 5 months. The occasion? I was on a long visit to Dar es Salaam and desperately needed to fax something to Nairobi. I didn’t expect it to be difficult, but for many days, every internet café I tried to send a fax from either had a problem with its fax line or fax machine. Eventually, a resident of Dar es Salaam who often sends faxes decided to take me out of my misery Read the rest of this entry »

Questions and Answers – Zain Tanzania

In Services, Tanzania on March 27, 2010 at 16:06

Update (November 17, 2011): Zain Tanzania has now become Airtel Tanzania.

Photo Credit: H.Koppdelaney

I am an unhappy Zain Tanzania customer. Why? Because, among other things, I rarely ever know how much I am paying for calls that I make or SMSes that I send through my Zain Tanzania mobile service. Getting someone from Zain Tanzania to answer my questions satisfactorily can also prove a huge problem even when I happen to call customer care in the middle of the night at 3am (which is one of the only times I can actually get through to customer care) or when I visit a Zain center where I know I will probably have to talk to more than one agent before I get an adequate answer to whatever question I may have.  At other times, even after all this, I simply have to give up and make peace with the fact that I won’t be getting an answer to my question after all. Oh well! It’s how it is but, as I said, I’m not happy about it. Are you a Zain Tanzania subscriber who feels the same way? Before I get to the point of my post, allow me to share with you the story that inspired it. Read the rest of this entry »

Afripay

In Kenya, Nairobi, On The Internet, Services on December 29, 2008 at 19:36

Afripay
Mezzanine Floor, Titan Complex
Chaka Road (off Argwings Kodhek Road, near Yaya Center)
Tel: +254-(20)-2730770
Mobile: +254-(722)-256368
Website : www.afripay.net
Email: sales@afripay.net

Afripay LogoIn the developed world, almost everything can be bought and sold online, and so it often is. On my most recent visit to the US, a couple of years ago, I asked a good girlfriend to recommend stores that she thought I should visit during my then-quest to buy a new laptop. My friend seemed a little flabbergasted. She couldn’t understand why I would go through all the trouble of shopping for a laptop in person when she felt I could do so more efficiently online. Her reaction surprised me a little bit. The African that I am (or at least that I was at the time) was used to shopping for things in person and, especially in the case of an expensive purchase, much preferred to physically see the item I was purchasing before I actually paid for it.

This experience was to be my first aperçu of how pervasive shopping online had become in the Western world. Later, during that same trip, I often saw my parents (who were soon to be 60 years old at the time) and brothers do the most mundane things (like buying books) as well as some not-so-mundane things (like buying complex musical instruments) online, seemingly without giving it a second thought.

This was a far cry from my reality in Kenya at the time. Although I moved in pretty technologically savvy circles, partaking in e-commerce was not a main stream activity for most people that I knew. Although the reasons for this were many, I am pretty sure one of the main reasons for this was that so few of the people I knew had credit cards (and this was pre-M-pesa days in the case of local e-commerce). Speaking for myself, the lack of a credit card was definitely the reason I never sought to buy anything online or even subscribe to some of the online services that I found interesting. Do you find yourself in the same situation? Read the rest of this entry »

Auto Assured

In Auto, Kenya, Nairobi, Services on December 23, 2008 at 18:18

Auto Assured Ltd.
The Motoring Centre, Lenana Road
Tel: +254 -(20)-2711420/1, +254-(20)-2727914/5
Mobile: +254-(722)-752543, +254-(733)-730763
Email:info@autoassured.com

Auto-Assured-LogoYes, I know Christmas is right around the corner so I would do well to write a Christmas-related post today, but frankly, I am not a big fan of Christmas. What I will offer instead, in an effort to appease my readers who are in the throes of the holiday season, is that the service I am going to tell you about today would make an excellent gift for a loved one whose life you would like to make (safer and) easier. The company I am going to tell you about today, Auto Assured, provides among other services, a road rescue service which I can vouch for a hundred times over. (To find out more about Gift Memberships, visit their website.) Read the rest of this entry »

What Do You Think About 24-Hour Supermarkets?

In Kenya, Kigali, Nairobi, Rwanda, Services, Shopping, Shopping Malls/Complexes on November 2, 2008 at 22:43

It’s been over a year since Nakumatt turned Nakumatt Ukay into a 24-hour facility. 24-hour shopping has become quite normal in Nairobi with Nakumatt Downtown and Nakumatt Ngong Road both also having become 24-hour facilities in the recent past. How has the phenomenon of  round-the-clock supermarket availability affected your life during the course of the past year? Read the rest of this entry »

Does Your Bank Make You Smile?

In Banking, Kenya, Services on October 15, 2008 at 07:00

Today, I have a number of banking transactions to perform. Most of these transactions are to be performed on a couple of accounts I hold with Standard Chartered Bank Kenya, while one of these transactions is to be performed on an account I hold with KCB Kenya. Despite the disparity in number (and complexity) of the transactions that I have to perform at each bank today, I can safely say that the one transaction to be performed at KCB – despite it being a very minor transaction – will probably take more than twice the amount of time (and hassle) than the plural transactions that I need to perform at Standard Chartered. Needless to say, the service that Standard Chartered Bank provides me makes me smile, while the service I get from KCB doesn’t. Read the rest of this entry »

Yaya Centre – Y go anywhere else?

In Kenya, Nairobi, Services, Shopping, Shopping Malls/Complexes on October 1, 2008 at 19:28

Yaya Centre
Argwings Kodhek Rd., Kilimani
Tel: +254 (20) 2713360/1
Email: info@yaya.co.ke
Website:www.yaya-centre.co.ke

When I first saw Yaya Centre‘s new slogan a couple of years ago, I thought: How pompous! No, there really is reason to go elsewhere. That was back when the revamping of the Yaya Centre had just begun, and Yaya’s greatest claim to fame, at the time, was that it had been one of Nairobi‘s first shopping malls. A couple of years later, I see where Yaya Centre was coming from with its slogan – Y go anywhere else?.  I guess the management at Yaya Centre already knew what Yaya was about to become though it took us, its customers, a little longer to find out. Read the rest of this entry »

Wi-Fi at Java Junction

In Bar/Restaurant/Café, Kenya, Nairobi, Services on September 12, 2008 at 20:43

In a previous post , I told you about how I love to surf the Internet at the Books First Ukay cybercafé because it’s quiet, inexpensive, and a place where I can focus and concentrate when I need to get some work done. Sometimes, although I need to get online, I am in the mood to do so in a more social and relaxed atmosphere. When I feel this way, I choose instead to head to the Dagoretti Corner area, to the Nairobi Java House at The Junction Shopping Complex, more commonly referred to as Java Junction.

I love Java Junction. I go there often to eat, meet friends over coffee, and surf.  I love its high ceilings, bright lights, and brightly colored artwork. When I go to surf at Java Junction, I usually do so in the evening when the crowds have died down a bit and all the pretty lights are on. :-) I usually sit at one of the indoor booths because they are more comfortable and have power outlets. I order a hot Mocha (for my sweet tooth), curl my feet under me, and surf away on my laptop. Java Junction, you see, offers a free Internet hotspot. Read the rest of this entry »

Message Boards, Yaya and Sarit Centres

In Kenya, Nairobi, Services on August 24, 2008 at 23:18

A while back, during a certain transition in my life, I realized I needed to sell quite a number of household items – fast! I had moved many times in my life before and was skilled at separating what I needed to keep from what I needed to let go, but the difference this time was that, inspired by a friend of mine (the friend mentioned in the Nail Buffing post), I had decided to sell most of what I needed to let go -rather than just give it away, which is what I had done previously.

With under two weeks to complete my transition, I was in a bit of a panic. Still, because I know that panic accomplishes nothing in and of itself, I decided to calm down, come up with a plan, and then do my best to follow through with this plan within the allocated time. Read the rest of this entry »

Body N’ Soul Gym, Kilimani, Nairobi

In Fitness, Nairobi, Services on August 1, 2008 at 21:17

Body N’ Soul
Chaka Road, Kilimani
Tel: +254-20-2712017/2712021
Mobile: +254-733-561783
Website: www.body-n-soul.net

I am thoroughly in love with the gym I go to! I have been a member for over four years and, truly, I can’t imagine what would ever make me go elsewhere!

I love Body N’ Soul, that’s its name by the way, because it is extremely clean, has a lot of space, and has great machines. Read the rest of this entry »

Books First Ukay Cybercafé

In Kenya, Nairobi, Services on July 29, 2008 at 16:53

In writing for ChickAboutTown, among other things, I spend my fair share of time on the Internet. When you hold a regular 9-to-5 or are at school, Internet access is something that you take for granted. In the Western World, having an Internet connection at home is almost a given – even my parents, one of whom only recently learned to type his own emails, got a home computer with Internet connection when they moved to the US a couple of years ago. In Africa, without an Internet connection at school or work, you have to think a little harder about how to connect with the rest of the world via the Internet. This post is about a great place that I’ve discovered in Nairobi to do just that. Read the rest of this entry »

Stantech Motors, Nairobi

In Auto, Kenya, Nairobi, Services on July 23, 2008 at 17:44

Stantech Motors
Shimo la Tewa Rd. (off Mombasa Road)
Tel: +254-(20)-530662 )(pilot line)
+254-(20)-558460-1
+254-(20)-555249
+254-(20)-552107
Website: www.stantechmotors.co.ke

Hi, reader. How are you today? Allow me to deviate from my usual subject of places to go to and products to buy and instead tell you about a great auto garage that consistently gives me great service. Today, I’d like to tell you about Stantech Motors, an auto garage located off Mombasa Road (before the turnoff to South B), near Marshalls.

Before I get into why I recommend Stantech Motors, allow me first to tell you a little bit about why you should or shouldn’t listen to what I have to say. :-) Read the rest of this entry »

(KBC) Channel 2

In Kenya, Services on April 18, 2008 at 20:18

Last April, I was watching some TV (something I rarely do) in Nairobi, when I came across a new channel. Truth be told, I had been flipping through the channels a bit earlier in the week, when on my fifth channel, I kept getting an under construction sign. The sign made me think of the message you get on a website that is under construction, and yet, this was on TV. I figured we were to expect another channel on Kenyan TV. Surely enough, we were.

When the new channel was finally unveiled, it turned out to be a channel called Channel 2, a dedicated 24-hour entertainment channel. Read the rest of this entry »

Nairobi – Kampala by Bus, Part III

In Kampala, Kenya, Nairobi, Services, Travel, Uganda on November 30, 2007 at 00:36

(This is the third part of a 3-part series. Here are Part I and Part II .)

In parts I and II of this series, I told you about traveling between Nairobi and Kampala using both Akamba and Scandinavia. In this last post, I’ll tell you about Regional, another bus company that serves this route. In my opinion, Akamba and Scandinavia are by far the superior services.  Sometimes, though, when these service providers are fully booked or when the service they provide simply doesn’t meet your need, Regional is a third option to be considered. Read the rest of this entry »

Nairobi – Kampala by Bus, Part II

In Kampala, Kenya, Nairobi, Services, Travel, Uganda on November 22, 2007 at 20:32

(This is the second part of a 3-part series. Here are the links to Part I and Part III .)

If you read Part I of this series, then you are already up to speed on Akamba and the services that it offers on the Nairobi-Kampala route. Let’s now move on to discuss Scandinavia, the better of the two remaining services that I plan to discuss. Read the rest of this entry »

Nairobi – Kampala by Bus, Part I

In Kampala, Nairobi, Services, Travel on November 21, 2007 at 18:01

This is the first post in a 3-part series. Click here to read Part II and Part III.
Update: The website for Akamba Public Road Services Ltd. is www.AkambaBus.com.

Have you ever traveled by bus from Nairobi to Kampala? If so, what bus service did you use? Did you travel during the day or at night? What route did you choose? Read the rest of this entry »

Lost your Nakumatt Smartcard?

In How-to, Kenya, Services, Shopping on November 8, 2007 at 19:49

I first signed up for Nakumatt’s customer reward scheme in 2003, when it first came out. I was making a big purchase at Nakumatt Mega, when the cashier asked me whether or not I had a Nakumatt Smartcard. Having no clue as to what he was talking about, he told me that a Nakumatt Smartcard was a card that allowed customers to accumulate points with every purchase made at Nakumatt. These points would then one day be redeemable for awards – sort of the way it’s done in a frequent flyer’s program.

At the time, I was not much of a Nakumatt shopper. In those days, Uchumi was my preferred supermarket chain. Still, I knew I would be making a number of big household purchases at Nakumatt in the near future because I was moving into a new home and so decided to sign up. Read the rest of this entry »

Sherlock’s Den & Books First, Nakumatt Ukay

In Bar/Restaurant/Café, Services on November 5, 2007 at 19:52

Some time in late June, I went to Nakumatt Ukay to use the Books First cyber café as I normally do. I hadn’t been there in a while. I found that a lot had changed and that major renovations were under way.

Focused on what I was going to do at the Internet Café, I did not at first pay much attention to the changes. Instead, I pranced quickly up the stairs to get to my favorite workstation. All seemed normal enough until I realized that my preferred workstation was…gone! Read the rest of this entry »

Are All Pedicures Equal?

In Beauty, Nairobi, Services on July 14, 2007 at 20:40

Sorry gents, this one might be of interest only to the ladies (though I am aware that nowadays some men also take good care of their feet and nails with pedicures and the like)! Yesterday, I went for a pedicure at my regular ‘local’ beauty salon – and truth be told, I left less than pleased despite my nails having been saved from the raggedy state that they had been in. This brought to mind a pedicure that I had had a little while ago that had me thinking: are all pedicures equal? Read the rest of this entry »