READ ALSO: Uber Eats Johannesburg & More
Uber Greenlight Sandton Photos
READ ALSO: How I Use Ride Hailing Services, Uber vs Bolt (Difference Between Uber and Bolt)
Table of Contents
Uber Office Sandton
The Uber Greenlight Hub in Johannesburg is located at 12 Charles Crescent, Strathavon, Sandton (office hours: Mon-Fri 9 a.m. to 3 p.m.).
One must currently book an appointment to get service at the Greenlight.
This is to prevent overcrowding, reduce waiting time and to allow for serving people safely.
If one does not have an appointment, they will not be allowed entry.
Uber Greenlight Sandton Reviews
The Uber Greenlight Hub in Sandton, located at 12 Charles Crescent, Strathavon, provides in-person support for Uber drivers in Johannesburg. Reviews are mixed. Positive feedback often highlights friendly and helpful staff who assist with various driver-related issues efficiently. However, there are some complaints about long wait times and occasional difficulties in getting appointments or timely responses to specific issues like lost items or payment disputes.
For appointments, drivers are advised to book through the Uber driver app to avoid long wait times.
Uber Eats Office Johannesburg
The Uber Eats office in Johannesburg serves as a support hub for partners and drivers associated with the Uber Eats platform. This office is part of Uber’s broader presence in Johannesburg, including services like UberX, Uber Black, and Uber Van.
Reviews and feedback about Uber’s support services in Johannesburg are mixed. Many users appreciate the convenience and efficiency of in-person support, while some have faced challenges with appointment scheduling and customer service response times. Drivers and partners can book appointments for support through the Uber driver app to manage their schedules better and minimize wait times.
For issues related to Uber Eats, drivers and partners can access 24/7 phone support or use the in-app help section to resolve their queries.
Uber Offices Johannesburg/Uber Office Johannesburg
Uber has an office located at 3rd Avenue, Parktown North in Johannesburg.
READ ALSO: Conclusion of Experiences with Uber in Uganda & Tanzania
Uber Office Cape Town
The Uber office in Cape Town is located at 67 Manhattan Street in Boquinar Industrial Area.
Uber Offices Contact Details
If you are unable to access Uber support through your Uber app, and are looking for the Uber contact number, then you can reach Uber Johannesburg & Pretoria support on the following phone numbers: 0800172957 (for drivers) and 0800172956 (for riders).
READ ALSO: Uber in Pretoria & Johannesburg Usage Schedule
Uber Office Pinelands Cape Town/Uber Office Pinelands Address
I do not know of an Uber Office in Pinelands, Cape Town. If you do, please let me know where it is located in a comment below.
Uber Head Office
The Uber corporate headquarters are located at 1515 Third Street in San Francisco, CA.
Uber Offices Near Me – Gold Coast, Australia (Uber Office Gold Coast)
The Uber Greenlight Hub in Southport which used to also serve the Gold Coast, so therefore also known as the Uber Office Gold Coast, has been permanently closed.
Tips for Success as an Uber Driver in the Gold Coast
The Uber app works right across the Gold Coast area, including Coomera to the north, Coolongatta to the south and inland to Springbrook and Tamborine.
Uber drivers can go online anywhere within the service area, however, there are some areas that are typically busier than others.
To increase your chance of receiving regular trip requests, Uber suggests that drivers go online in the busier areas.
Around Surfers Paradise, Broadbeach, Robina, Burleigh, and Coolangatta are generally the best areas to be situated to increase chances of receiving trip requests.
Uber recommends heading to where locals and tourists are often located: entertainment precincts, bars, pubs, restaurants, stadiums, theme parks, shopping centers, transit stations, and the airport.
Driver-partners based on the Gold Coast are also able to drive in any other Queensland city where Uber operates; including Brisbane, Toowoomba, Sunshine Coast, Cairns, and Townsville.
Drivers can simply go online as they normally would in their home city.
Uber Greenlight Hub Brisbane
The Uber Greenlight hub in Brisbane is located at 252 Montague Road in West End.
Uber Offices Pretoria
Uber offices Pretoria, or The Uber Greenlight in Pretoria, is located at Waterglen Shopping Center, Exit 5 (office hours: Monday through Friday from 9 a.m. to 3 p.m.).
Booking Appointment for Uber
You can book an appointment by going to the ‘Help’ section of your Uber partner app.
Once you go to ‘Help’ in your Driver app, go to ‘Book an in person appointment’. Choose the issue you need help with and then tap ‘Schedule an appointment’ for further help.
Alternatively, you can visit the Uber website to book an appointment.
Uber from Johannesburg to Pretoria
You can catch an Uber between the cities of Johannesburg and Pretoria. The travel time is about 50 minutes.
Uber in Johannesburg
Uber is available in JHB and Pretoria.
Here are the Uber services that serve those cities:
Types of Uber Services Available in JHB & Pretoria
- UberX – affordable everyday rides (max: 4 people)
- Uber Black – premium rides in luxury cars (max: 4 people)
- Van – rides for groups up to 7 people
- Assist – Special assistance from certified drivers (max: 4 people)
- UberX VIP – affordable rides with top-rated drivers (max: 4 people)
Photo Credit: Quartz Africa, MyBroadBand
good morning, how do i go about appying for a new application? my driver already has a spot with you
Hello Mawande,
Welcome to Chick About Town! My website is not in any way affiliated with Uber, so I cannot answer your question. Their official website can be found at Uber.com though. Perhaps you might be able to find an answer to your question there.
Biche
I use a motorized wheelchair and I cannot get out of it. Do you have vehicles that will be able to let me travel in the wheelchair and facilities for getting the wheelchair into the vehicle.
Hi Clive,
Welcome to Chick About Town! Sorry to hear about your mobility difficulties. Unfortunately, as I am not in any way affiliated with Uber Johannesburg, I cannot give you an answer to your question.
Perhaps try contacting them through the in-app Uber support.
Good luck!
Biche
UberTaxi App is a fraud
If you use the App once
After inserting your Credit Card details
Uber Head Office charges your account
Every month TILL you DISCOVER THE FRAUD BUT THEN TELLS YOU THEY DID not even after you show Bank statements
BE WARNED UBER APP IS A FRAUDULENT
Hi Enrico,
Welcome to Chick About Town! I hate to agree with you, but though I use Uber, I do not give them any card information because what happened to you happened to my brother too.
Uber kept repeatedly charging the fare for one ride until his bank account with completely emptied.
Thank you for sharing your experience with others.
Biche
We lost a passport and been trying to get hold of Uber since 8:20 this morning till now with response.it’s frustrating and irritating knowing that l can’t get hold of them and need to travel
Hi Melody,
Welcome to Chick About Town! I am so sorry to hear about your predicament.
In the past, I have had success reaching out to an Uber driver about a lost item on a past trip by going to that trip in the app and contacting Uber through the options related to that trip.
Did you try that?
Biche
Can someone pls provide me with Uber eats Johannesburg contact details.
I see someone made a transaction with my card, my back says i shud get hold of Uber eats for the quiry of the transatction.
0800172956 is not working.
Hi Base,
Welcome to Chick About Town! Sorry that that number is not working, that is the only contact I have for Uber related services in Johannesburg. Good luck with resolving your issue.
Biche
hi My account was debited for 3 Ubers and No driver arrived, A R57 x3 was deducted. Please refund my account. 084 236 0912
Hi Clement,
Welcome to Chick About Town! I am sorry to hear what happened, but my site is in no way affiliated to Uber. I think you should address your request to Uber directly through the app. Look for a support or help section and follow the instructions there on how to report a problem/issue with a ride.
Good luck with resolving that!
Biche
Need to get hold of you 1 of your delivery bikes was in an accident
Hi Stephne,
Welcome to Chick About Town! Thanks for your desire to help another human being in trouble. Unfortunately, I am not in any way affiliated with Uber Eats and can’t give you a direct way to contact them.
Did the delivery bike driver end up being OK?
Biche
The order was for KFC Streetwise 3, yesterday 20/12/2022- but the driver arrived with a lot of food that I didn’t order, or perhaps mistakenly did so. I only took my Streetwise 3 and I told the driver to take the other food back as I didn’t order it. Please assist me by issuing a refund as the food was taken back by the driver, Please help me as I don’t have a cent left to me, please refund me, my bank is Capitec, savings account number 1393659339
Hi Sihle,
Welcome to Chick About Town. I am sorry to hear about your erroneous order, but I am not in any way affiliated with Uber Eats so cannot help you resolve your issue. Did you try to contact Uber Eats through the app?
Biche
My Phone with Uber app was snatched by criminals yesterday, Wednesday 4th January 2023 at Cosmo City. This happened between 12H40 and 12H45. I reported the case – Case number OB 181-01-2023. At around 14H50, an Uber Eats amount of R1909,87 went off my card – –6377. Fortunately i was closer to the branch and stopped the transaction.
Who placed the order?
What was the delivery address?
What contact number was used, as i did not place the order nor authorised anyone to place the order?
Where was the order placed at?
Hello Tshihulwane,
Welcome to Chick About Town, and sorry about the incident that incited you to leave a comment. Unfortunately, I am not in any way affiliated with Uber Eats, so I cannot help you.
Did calling the number in my post yield any results?
Biche
I have been trying to get assistance with a driver who cancel the trip when I’m in the car, I left my black jacket in the car. The driver is Kagalelo Godfrey my email is mtshweni.ntombi15@gmail.com. I was riding from OR Tambo to Midrand
Hi Ntombi,
Welcome to Chick About Town. I am sorry to hear what you are experiencing. Have you tried to go to the ride in your Uber app and then go into the detail section of the ride to give feedback to Uber and then be able to contact the driver?
That is how I have been able to reach drivers in the past to follow-up on things that I forgot (or thought I forgot) in an Uber.
Good luck with that!
Biche
Hello
Today on 18th driver canceled the trip and you guy’s are dedicated R118 from my account plus R10 canceled fee why you guy’s are robbing to customer I want to know… this is bullshit 😒
Hi Ahmed,
Welcome to Chick About Town! I am sorry to hear what you have experienced. Unfortunately, I am not in any way affiliated to Uber, so I can’t do anything about your issue.
I hope you are somehow able to get a refund for what was erroneously charged.
Biche
Hlengiwe Madiba, you have a promo
Good day Uber
I would like to know why I constantly get notifications on my email and even recently when I did a booking for a Uber it came up with this name as shown above on my profile. I actually deleted the app on my phone to get rid of this name and yet again today I get it.
Please look into this for me.
Regards
Mark Haupt
Hi Mark,
Welcome to Chick About Town! Unfortunately, I am not in any way affiliated to Uber so I cannot rectify this for you. Have you gone to your Account settings and tried to change your account info?
Biche
Hi there, my name is Simphiwe
Please note on Friday afternoon I’ve received notification from my capitec bank, there was an uber trtansaction of R193 to my surprise I did not request any uber rider for myself or other person, kindly call me on 0824399518 I need a refund of this transaction, I’ve been trying to get hold of Uber but no luck
Hi Simphiwe,
Welcome to Chick About Town! I am sorry to hear what you are going through, but unfortunately I am unable to help you because I am not in any way affiliated with Uber.
I hope someone sees your message and gets in touch with you soon.
Good luck!
Biche
I left my change as credit on Friday from Orlando towers to 605b ndlovu road but
It’s looks like it’s not credited and I requested on Sunday and Im in arrears
Please assist there
Hi Lennox,
Welcome to Chick About Town! Unfortunately, I am not in any way affiliated with Uber so I can’t help you there. Perhaps try contacting them through the app.
Wishing you all the best,
Biche
Hi I did request Uber on the 21st of June and the car was small the driver cancelled it I was using card payment my money upto now has not been reversed all your numbers are not working neither the help section on my application please help me with direct numbers to call one of your offices which is working or give me an email address…. thanks
Hi Shupikai,
Welcome to Chick About Town! Unfortunately, I am not in any way affiliated with Uber so I can’t help with your predicament. The only way I have ever gotten Uber to resolve an issue with payment has been through the support offered through the app.
Good luck on getting your money refunded!
Biche